Fullers Reviews
Fullers has an overall rating of 4.3 based on 77 reviews. Customer feedback on Fullers is mixed: Fullers reviewers highlight positive aspects like great customer service, wide range of products, easy-to-navigate website and fast shipping, which strongly appeal to online shoppers looking for quality products and reliable service. However, Fullers is often criticized for its higher prices than competitors, occasional stock issues, limited international shipping and slow response times.
77 reviews
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All Fullers Reviews (77)
Teresa-ross
May 20, 2026
"The ferry ended up being late, and the…"
The ferry ended up being late, and the staff seemed confused about what was going on. Maybe it was just a hectic day, but I wasn’t really sure who to ask or what information was accurate. Has anyone else had this happen? It just felt a bit disorganized overall.
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julia1981
May 19, 2026
"Surprisingly easy even when it was busy"
I used Fullers a few times last week i was happy with it. It was busy, busy, especially around the usual peak time, but it never felt packed or uncomfortable. I still managed to get a seat without rushing around, and people were able to move on and off without it turning into a mess. Made the whole trip way less stressful than I expected. I’d definitely use it again.
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danielle_Nolan98
May 12, 2026
"So Easy I Could Almost Cry"
The text was super clear and easy to follow, and booking with my screenreader worked without any drama. it felt like a tiny miracle compared to some sites I’ve used.
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john-Burgess
May 06, 2026
"Pretty Relaxing Ferry Ride"
I’d give this 5 stars. The ferry was way more comfortable than I expected, and the seats were actually nice to sit in for the trip. There was plenty of space, it wasn’t too loud, and the whole ride just felt really relaxed, which is exactly what you want, right? I liked being able to look out the window without feeling crammed in. I’d definitely use Fullers again.
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JamesRivers_50
April 26, 2026
"Found the Ferry Times Easily"
I was able to find the ferry times without much trouble, which was nice. The only thing is the booking pages loaded a little sloooow, so I had to be patient for a minute.
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alice.Mccall
April 22, 2026
"Quick and hassle-free booking"
Booking my ferry was really straightforward and only took a few minutes. No problems came up, which made it easy to get my travel plans sorted without any extra stress.
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Joseph_labonte88
April 20, 2026
"Good experience overall"
The staff were super friendly and really easy to chat with . I did have to wait a little bit at one point , but it wasn’t a big deal . Overall , it was a good experience and I’d definitely use them again
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KentMoskal_80
April 15, 2026
"On time, but a bit of a hassle getting there"
Took Fullers for a morning ferry and, to be fair, it left exactly when it said it would. I was stressing a bit about missing my booking, especially after making the effort to get there early and deal with all the usual rushing around, but it ended up being fine. The return trip was pretty much bang on time too. It was a simple trip with no drama, which is all I wanted, even if getting everything sorted felt like more effort than it should’ve.
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Sheri_patterson82
March 26, 2026
"Refund came through after a short wait"
I had to cancel my trip and was a bit nervous about whether the refund would actually go through. It took a couple of days to hear back, so a little reassurance during that waiting period would’ve helped. But they did reply and paid the money back without any real hassle, so in the end it was all fine.
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STEPHENSON
March 25, 2026
"Helpful delay update"
Got a text early saying the ferry was delayed, which saved me from standing around in the rain for no reason. Happy they let me know ahead of time. That was it
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hello_joseph741
March 23, 2026
"Felt safe the whole time"
Boarding was easy, and I felt safe once I was on board. Everything was straightforward, which I appreciated. I mean, it wasn’t some life-changing experience or anything, but in a very official-sounding way, I would say the trip met my expectations.
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william1990
March 12, 2026
"Easy to Find Seats"
I’ve always been able to find seats, it makes the whole experience way less stressful.
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David_smith88
February 25, 2026
"Easy Boarding, Just Be Ready"
Boarding the ferry was smooth for us. Staff were around pointing everyone in the right direction, and the line moved faster than I expected. My tickets scanned fine right from my phone, so no hassle there. Just a heads up to others: have your tickets pulled up and ready before you get to the front, because that’ll keep things moving. Overall, super simple process, which is all I was hoping for.
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hello_mi912
February 11, 2026
"Seems reliable so far"
I’ve used the service a few times now, and it’s been reliable overall. I can’t say I’ve tested every possible situation, but from my experience so far, it seems to do what it’s supposed to without much hassle.
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tracey.Wenner
February 03, 2026
"Prices feel a bit much now"
The ferries themselves are fine, no real complaints there, but the ticket prices have gotten steep. For a quick short trip, it’s kinda hard to feel like it’s worth it anymore
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AllaStocker
January 29, 2026
"Quick Help, No Drama"
I had a question and customer service got back to me seriously fast, which was a huge relief. They sorted everything out without any fuss or endless back-and-forth, it felt like my tiny crisis was over before it even began. Happy with the replies, thanks!
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hello_debra921
January 28, 2026
"Fairly handled cancellation"
My ferry got cancelled last week because of the weather, which was frustrating at the time, but to be fair, Fullers handled it well. They let me know quickly, and changing my booking was straightforward. I didn’t have to sit around waiting forever or keep chasing anyone for answers. I got onto the next available sailing, and the staff stayed calm and helpful throughout. Weather cancellations are just one of those things, so I think it’s only fair to say they dealt with it properly
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TammySprouse
January 12, 2026
"I’ve used Fullers a few times now, and…"
I’ve used Fullers a few times now, and the main reason I keep going back is the schedule. There always seems to be another ferry not too far away, which is nice because I don’t feel like I have to plan my entire day around one sailing, you know? I did have to change my time once, and it wasn’t a big deal at all. I just jumped on fullers.co.nz, checked the next option, and went with that. Simple, reliable, and it works well for me.
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hello_martha523
January 08, 2026
"Easy enough ferry booking"
I booked a ferry through fullers.co and, um, had a small issue with my ticket. The staff were really calm and polite about it, and they sorted everything out without making it feel like a big deal. Everyone I spoke to seemed to know what they were doing, so yeah... good experience overall.
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hello_john258
January 07, 2026
"The ferry itself was fine, nothing…"
The ferry itself was fine, nothing really wrong with the ride, but the ticket price threw me off. For such a short trip, it felt way too expensive. I kept thinking, how is this okay? Not terrible, but definitely not great value...
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